1) Well, we have a provision for that too but do remember - orders cancelled post 24 hours of confirmation are dealt with on a case-to-case basis by our Customer Care team depending on the degree of process completion.

2) We provide the refund for all such orders in the form of Store Credit only. This is redeemable on our Website within a stipulated period from time of issuance.

3) Please be apprised that it takes a maximum of 2 business days, post the receipt of your cancellation request, for us to cancel your order, and send you a notification via e-mail.


4) In case of refund, Utsav will deduct 10% of the final order value due to Cancellation Fees which includes management & handling charges.