We are here to help!

Knowledge base

Explore How-To's and learn best practices from our knowledge base.

View all articles

Popular articles

• What are the ongoing offers/ promotions on your website?

  To provide the best ever shopping experience to our customers, we keep on ...

• How many days does it take to ship an item?

  Time to dispatch may vary from item to item. We have various lead time buc...

• I have placed my order. When will I receive it?

   Time to dispatch varies from Item to Item. You may refer to the Order Confi...

• I want to unsubscribe. How can I do it?

  We are sorry to know about your wish to unsubscribe. However, you always hav...

• How will I know the price of the products in my currency?

  We do have a Currency Change option available on our website through which ...

• What is your shipping policy?

  We have a customer friendly shipping policy so that you can utilize maximum ...

• What are the modes of payment for shopping with Utsav?

  International Customers can pay using any of the following methods: 1. C...

• How can I register with Utsav Fashion?

  You need to click on 'Log In' option at the top right corner of...

• Oops! I "missed" adding a critical detail while placing the order. Possibility of correcting it?

  No worries. Such situations are often encountered when customers forget to :...

• Will I get a call before delivery is attempted?

  Yes, it is possible in case you wish so. In order to ensure the same, you m...